Shipping Policy

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At Alpas Lashes, we strive to process and ship orders as quickly as possible.

Orders placed before 3:00 PM Eastern Time (ET) on business days are typically processed and shipped the same day.

Orders placed after 3:00 PM ET, on weekends, or on holidays will be processed on the next business day.

Please note that during promotions, holidays, or periods of high order volume, processing times may be slightly extended.

We currently ship within the United States using trusted carriers such as USPS and other available shipping providers.

Shipping options and estimated delivery times are displayed at checkout.

Estimated delivery times are provided by the carrier and are not guaranteed.

Delivery estimates are determined by the selected shipping carrier. Alpas Lashes uses carriers such as UPS and USPS, and delivery times displayed at checkout are carrier estimates. Actual delivery dates may vary based on destination, weather conditions, carrier operations, and other factors outside our control.

Shipping costs are calculated at checkout based on the selected shipping method and destination.

From time to time, Alpas Lashes may offer free shipping promotions on qualifying orders.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Alpas Lashes is not responsible for shipping delays caused by:

• Weather conditions 
• Carrier service interruptions 
• Incorrect shipping information provided by the customer 
• Events beyond our reasonable control 

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Once a package has been marked as delivered by the carrier, Alpas Lashes is not responsible for lost, stolen, or misplaced packages.

If you believe your package was lost in transit, please contact us and we will assist you in filing a claim with the shipping carrier.

Customers are responsible for all return shipping costs. Please refer to our Return Policy for eligibility requirements and return instructions.

If you have any questions regarding shipping, please contact us:

Alpas Lashes
Email: alpaslashes@dglamourlashes.com
Website: dglamourlashes.com